Effective Date: June 1, 2025
Jurisdiction: Autonomous Island of Anjouan, Union of the Comoros
This Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) Policy sets out the standards and procedures followed by IOGr B.V. (“Company”, “we”, “our”, or “us”) in connection with the operation of chikenroad.ca, including all associated subdomains, platforms, and services (collectively, the “Website”).
The purpose of this Policy is to ensure compliance with applicable regulatory requirements and to prevent the misuse of our services for money laundering, terrorist financing, fraud, or other unlawful activities.
1. Scope of the Policy
This Policy applies to all business-to-business (B2B) partners engaging with the Company, including but not limited to:
- Online gaming operators
- White-label service providers
- Platform and technology partners
- Distributors, resellers, and aggregators
- Other corporate counterparties
The Company does not provide services directly to individual end users. As such, this Policy does not apply to consumer-level players.
2. Risk-Based Compliance Approach
The Company applies a risk-based approach (RBA) to assess and manage financial crime risks throughout the lifecycle of each business relationship.
Risk assessments may take into account factors such as:
- Jurisdiction of incorporation and primary operations
- Ownership and control structure, including Ultimate Beneficial Owners (“UBOs”)
- Business activities, product offerings, and target markets
- Regulatory licensing status and compliance history
- Reputational considerations and adverse media
- Transaction behavior, where relevant
Based on the assessment, clients are classified as standard risk or higher risk, which determines the level of due diligence applied.
Risk profiles are reviewed at least annually and whenever material changes occur.
3. Customer Due Diligence (CDD)
Before onboarding, all clients are required to complete Customer Due Diligence.
As part of the CDD process, the Company may request documentation including:
- Certificate of Incorporation or equivalent registration document
- Extract from an official trade or commercial register
- Articles and/or Memorandum of Association
- Proof of registered business address
- Corporate ownership and control structure chart
- Identification details of directors and senior management
For each Ultimate Beneficial Owner holding 25% or more ownership or control, the following documentation is required:
- Valid government-issued photo identification
- Proof of residential address
Documents must be accurate, complete, and current, typically issued within the last three (3) months where applicable.
4. Enhanced Due Diligence (EDD)
Enhanced Due Diligence is applied when higher risk indicators are identified.
Situations that may trigger EDD include, but are not limited to:
- Links to jurisdictions identified as high-risk or non-cooperative by the FATF
- Complex or opaque ownership structures
- Involvement of Politically Exposed Persons (PEPs), their close associates, or family members
- Prior sanctions exposure, regulatory enforcement actions, or significant negative media
EDD measures may include:
- Verification of Source of Funds (SoF) and Source of Wealth (SoW)
- Confirmation of valid operating or gaming licences
- Independent AML or compliance audit reports
- Expanded sanctions, PEP, and reputational screening
The Company reserves the right to refuse onboarding or terminate relationships where risks cannot be adequately mitigated.
5. Ongoing Monitoring
All active client relationships are subject to continuous monitoring to ensure ongoing compliance with KYC and AML obligations.
Monitoring measures may include:
- Periodic review of KYC documentation
- Event-driven reviews following changes in ownership, management, jurisdiction, or licensing
- Identification and assessment of unusual or inconsistent activity
Clients are required to notify the Company promptly of any changes that may affect their risk profile.
6. Sanctions and PEP Screening
The Company screens directors, shareholders, and UBOs against applicable international sanctions and PEP databases, including those maintained by the United Nations, European Union, and OFAC, as well as reputable third-party screening providers.
Positive matches or material adverse findings may result in enhanced due diligence, suspension of services, refusal of onboarding, or reporting to competent authorities where required by law.
7. Recordkeeping
KYC and AML records are retained securely in electronic or physical form for a minimum period of six (6) years following the termination of the business relationship, in accordance with applicable regulatory requirements.
8. Restricted Jurisdictions
The Company does not establish or maintain business relationships with entities that are:
- Registered in, operating from, or controlled by FATF high-risk or non-cooperative jurisdictions
- Subject to United Nations, European Union, or OFAC sanctions
- Operating within the Union of the Comoros for white-label services targeting that jurisdiction
- Otherwise restricted by the Anjouan Offshore Financial Authority
9. Non-Compliance Measures
Failure to provide accurate, complete, or timely KYC/AML information may result in:
- Refusal to onboard
- Temporary or permanent suspension of services
- Termination of contractual relationships
- Reporting to regulatory or law enforcement authorities where legally required
10. Policy Updates
This Policy may be updated periodically to reflect changes in applicable laws, regulations, or internal compliance practices. The most current version will always be available on the Website and becomes effective upon publication unless stated otherwise.